Shipping

Once your order has been placed, we will package and deliver your item to the address specified during your purchase. Please understand that we cannot accept any responsibility for address mistakes. We ask that you check the address before completing your payment. You will receive an email in conformation of your order once it has been placed. Your order will be posted by Royal Mail typically within 48 hours.

Returns

Here are Snowdonia Candles, your customer experience is very important to us and we strive to make your online shopping shopping experience wonderful and convenient.Any refunds will be subject to the product being returned in a saleable condition, with no signs of use or damage to the product or packaging. If the product is not in the original packaging or is damaged in any way, we are not obligated to refund you.

Exchanges

As part of the order process, it is necessary for us to collect some personal information from you. This may include your name, address, phone numbers, email addresses and payment details.

We may use your personal information to:

• Process your order

• Send you information about our special promotion, offers and updates.
  Communicate with you regarding enquiries, sales or complaints.

Intellectual property

The content of our website, social media, promotional materials and emails including text, trademarks, logos and any other design are protected by copyright laws in the UK. We do not allow any unauthorised attempt to copy, distribute, modify or reproduce any content.

Terms and Conditions

We appreciate and value all of our customers and a positive customer experience is our goal. Therefore, our Terms and Conditions are set out. By reading this, you accept all Terms and Conditions stated. If you do not agree, you should navigate away from this domain.